Privacy Policy

This Privacy Policy explains how N1bet, operating via the website https://n1-aussie.com, collects, uses, discloses and protects personal information of players and website visitors in connection with our online casino and sports betting services. It applies to all users who access or use our services from Australia, including through desktop and mobile devices, whether or not they create an account. By using our services, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is effective from 1 January 2026 and replaces all earlier versions for the Australian-facing service.

Who We Are

N1bet is the brand under which online gambling services are offered to Australian players through the website n1-aussie.com. The service is owned and operated by:

• Operator: Dama N.V., a public limited company incorporated under the laws of Curaçao.
• Registration number: 152125.
• Registered / head office address: Scharlooweg 39, Willemstad, Curaçao.
• Remote gaming licence: E-gaming licence No. 8048/JAZ2020-013 issued by Antillephone N.V., Curaçao, valid and extended to 31 December 2026, covering online casino and sports betting operations, including cryptocurrency-based gambling.

For certain payment processing activities relating to AUD transactions, Dama N.V. acts through its subsidiary:

• Payment processing entity: Friolion Limited.
• Address: Leandrou, 12A, 3086 Limassol, Cyprus.
• Role: Payment processing for AUD and certain related support services.

For the purposes of this Privacy Policy, Dama N.V. is the data controller in respect of personal information collected through n1-aussie.com for the N1bet service. Friolion Limited acts primarily as a data processor and, in some cases, as a joint controller for payment-related processing, depending on applicable law.

If you have any questions about this Privacy Policy or about how your personal information is handled, you can contact our data protection contact point:

• Data protection contact / responsible department: Data Protection Team, N1bet (Dama N.V.).
• Email (primary for privacy matters): [email protected]
• Email (customer support, including privacy requests): [email protected]
• Website: https://n1-aussie.com
• Postal contact (privacy): Dama N.V., Data Protection Team, Scharlooweg 39, Willemstad, Curaçao.

We may also provide in-account messaging tools or online forms to support privacy-related queries. Where we are required to appoint a specific data protection officer under any applicable regime, we will identify that person and their direct contact details on this page or within your account area.

What Personal Data We Collect

When you use N1bet via n1-aussie.com, we collect and process different categories of personal information. The extent of the data collected depends on how you interact with our services, the products you use, and the choices you make (for example, privacy settings, cookie preferences, the information you provide during registration and verification, and the devices and technologies you use).

Identification and contact data

• Account and profile information: full name, date of birth, place of residence, address, nationality, login credentials (username, password in hashed form), security questions and answers, preferred language, time zone.
• Contact details: email address, mobile phone number and/or landline phone number, communication preferences, records of communications with our support team.
• Verification / KYC data: copies or details of identity documents (passport, ID card, driver's licence), proof of address (utility bill, bank statement), source-of-funds or source-of-wealth documentation, and any other information required to satisfy know-your-customer (KYC) or anti-money laundering (AML) obligations.

Technical and usage data

• Device and connection data: IP address, device identifiers, device operating system and version, browser type and version, screen resolution, language settings, approximate location derived from IP, network provider, and similar technical identifiers.
• Log and event data: access times and dates, pages and content viewed, clicks, navigation paths, session duration, error logs, login attempts (including failed attempts), security events and similar log information.
• Configuration and preference data: settings chosen in your account (for example, responsible gambling tools, communication preferences, interface settings), cookie preferences, and device-level configuration data relevant to our services.

Payment and financial data

• Transaction information: deposits, withdrawals, bonuses, wagers, wins and losses, transaction timestamps, currencies (including AUD and any supported cryptocurrencies), payment method types (such as cards, PayID, bank transfer, e-wallets, cryptocurrency wallets), transaction identifiers and statuses.
• Limited payment instrument details: truncated card numbers (for example, last four digits), card type, issuing country, account holder name, payment account identifiers (such as PayID identifiers, IBAN or account numbers) where required, crypto wallet addresses and transaction hashes.
• AML/CTF monitoring data: risk scores, monitoring flags, enhanced due diligence records, sanctions and watch-list screening checks, and information required to comply with applicable anti-money laundering and counter-terrorism financing obligations.

Behavioural and profile data

• Gaming and betting behaviour: betting history across casino and sports products, types of games and events played, stake sizes, frequency and duration of sessions, betting patterns, bonuses used, in-game actions and interactions with specific features.
• Interaction and engagement data: clicks, scrolls, interactions with on-site messages and banners, emails opened, links clicked in marketing communications (if you receive them), responses to surveys and feedback requests.
• Responsibility and risk indicators: self-exclusion status, time-outs, limits (deposit, loss, wager, session), changes to limits, indicators of potentially harmful play based on our risk models, and records of responsible gambling interactions with our team.

Cookies and similar technologies

• Cookies: small text files placed on your device that store information about your session and preferences. We use first-party cookies set by n1-aussie.com and, subject to your consent where required, third-party cookies from analytics and advertising providers.
• Similar technologies: web beacons, pixels, tags, local storage, SDKs in mobile environments, and device fingerprinting technologies (where permitted by law) that help us recognise your browser or device and measure the effectiveness of our services and communications.
• Cookie-related data: unique cookie identifiers, associated account identifiers (where you are logged in), timestamps, pages visited, referrer URLs, and information about your interactions with our website and emails.

Information from third parties

• Payment partners: confirmation of successful or failed transactions, limited payment instrument details (as above), chargeback information, fraud reports, and compliance-related information.
• Verification and KYC providers: results of identity verification, address verification, age verification, sanctions-list checks, politically exposed person (PEP) screening, adverse media checks and similar due diligence information.
• Marketing and affiliate partners: referral information (for example, affiliate ID, campaign code, source channel), performance metrics relating to campaigns, and aggregated analytics on user acquisition.
• Regulators and public sources: information related to investigations, complaints or disputes, and data from publicly accessible sources (such as company registers, court decisions) where necessary to protect our rights or comply with the law.

Where we are required or choose to anonymise or aggregate personal data, such data will no longer be considered personal information if it can no longer reasonably be used to identify you, whether directly or indirectly. We may use such aggregated or anonymised data for any purpose, including analytics, service improvement and reporting.

Legal Basis for Processing

Our processing of personal information in connection with N1bet and n1-aussie.com is grounded on several legal bases that may apply simultaneously, depending on the specific processing activity and the jurisdictions whose laws govern that activity. We structure our processing around the following main legal grounds:

Performance of a contract and steps taken at your request

• We process your personal data where it is necessary to enter into and perform the agreement for the provision of gambling and betting services between you and Dama N.V. This includes:
  • creating and managing your account;
  • enabling deposits, withdrawals and transfers of funds;
  • executing your bets, wagers and game participation;
  • crediting winnings, bonuses and rewards;
  • providing customer support and handling queries related to your account or transactions;
  • maintaining your account settings and preferences.
• We also rely on this legal basis to take steps at your request before entering into a contract, such as responding to pre-registration queries or verifying your eligibility to register.

Compliance with legal obligations

• We are subject to legal and regulatory obligations under the laws of Curaçao and other applicable regimes, including but not limited to:
  • anti-money laundering and counter-terrorism financing (AML/CTF) requirements;
  • know-your-customer (KYC) rules and age/identity verification requirements;
  • record-keeping and reporting duties to regulators and licensing authorities;
  • sanctions-list, PEP and adverse media screening where required;
  • obligations relating to responsible gambling and player protection, where these are mandated by applicable law;
  • tax and financial reporting obligations as may apply to us or to our payment-processing subsidiary.
• In these cases, we process your data because it is necessary to comply with our legal obligations, including the need to keep certain records for specified periods.

Legitimate interests

• We process certain categories of personal data because it is necessary for purposes of legitimate interests pursued by Dama N.V., Friolion Limited or third parties, and where those interests are not overridden by your interests or fundamental rights and freedoms. Our legitimate interests include:
  • ensuring the security and integrity of our website, systems and services (for example, monitoring for fraud, misuse and cyberthreats, investigating suspicious activity, enforcing terms and conditions);
  • conducting analytics and statistical analysis to understand how our services are used, improve performance, fix bugs and develop new features and products;
  • protecting our rights, property and legal interests, including in connection with legal claims, debt recovery, chargebacks and dispute resolution;
  • ensuring effective management of our business operations, including internal reporting, audits and governance;
  • personalising content and offers within the service (for example, suggesting relevant games), where this is done in a privacy-respecting manner and with appropriate controls.
• Where required, we conduct a balancing test to ensure that our legitimate interests do not unduly prejudice your privacy or other rights.

Consent

• In specific circumstances, we rely on your consent as the lawful basis for processing. This applies in particular to:
  • sending you marketing communications (including email, SMS, push notifications and in-app messages) about products, services, promotions and offers that are not strictly necessary for providing our services;
  • using certain categories of cookies and similar technologies for analytics and advertising purposes, where consent is required under applicable law;
  • processing special categories of data, if any, where we are required to obtain explicit consent by law.
• You are free to withdraw your consent at any time, with effect for the future, via your account settings, by using the unsubscribe mechanisms provided in our communications, or by contacting us using the details in this Privacy Policy.

Vital interests and legal claims

• In rare situations, we may process personal data where it is necessary to protect your vital interests or those of another person (for example, where we reasonably believe there is an immediate risk of serious harm).
• We may also process data when necessary for the establishment, exercise or defence of legal claims, including in relation to regulatory investigations, civil proceedings and criminal matters.

Purpose of Processing

We use personal information collected through N1bet and n1-aussie.com for the following purposes. In many cases, multiple purposes and legal bases may apply to the same data.

Provision and management of services

• To register you as a player, create and manage your account, authenticate logins, and provide access to our casino and sports betting products.
• To process your deposits, withdrawals and in-account transfers, including through payment providers and financial institutions, and to maintain accurate balances and transaction histories.
• To execute your bets, wagers and participation in games and events, settle markets, credit winnings and bonuses, and maintain records of your game and betting history.
• To provide customer support and communicate with you about operational matters, such as service announcements, technical notices, security alerts, changes to terms and this Privacy Policy.

Compliance, risk management and responsible gambling

• To carry out identity, age and address verification, source-of-funds checks and other KYC/AML controls.
• To monitor transactions and gaming behaviour for signs of money laundering, fraud or other financial crime, applying risk scoring and automated tools where appropriate.
• To monitor and promote safer gambling, including detection of behavioural indicators that may signal harmful play, and to apply responsible gambling tools such as limits, time-outs and self-exclusion, in line with applicable requirements and our policies.
• To comply with requests and directives from regulators, licensing bodies and law enforcement agencies.

Service improvement and analytics

• To analyse how users access and use n1-aussie.com (for example, which games are popular, how players navigate the site, where they encounter difficulties), in order to improve usability, performance and content.
• To perform testing, troubleshooting, data analysis, research and statistical reporting, using aggregated or pseudonymised data wherever feasible.
• To ensure that our platform, systems and infrastructure remain reliable, secure and scalable.

Marketing, personalisation and promotions

• To send you marketing communications (subject to consent where required) about our products, features, tournaments, promotions, bonuses and loyalty programmes relevant to N1bet.
• To personalise aspects of your experience, such as recommending games or providing tailored offers based on your preferences and activity, where allowed by applicable law and your settings.
• To measure the effectiveness of our marketing campaigns, including affiliate campaigns, and to optimise acquisition and retention efforts.

Security, fraud prevention and dispute resolution

• To detect, prevent and investigate fraud, unauthorised access, abuse of promotions, bonus misuse, collusion, account takeovers and other violations of our terms and conditions.
• To protect the integrity of our games and betting markets, including through monitoring and investigation of suspicious betting patterns.
• To manage and resolve disputes, complaints and chargebacks, and to enforce or defend legal claims.

Disclosure & Sharing

We share personal information collected through N1bet and n1-aussie.com only as necessary for the purposes described in this Privacy Policy, and we require recipients to handle your information securely and lawfully. We do not sell your personal information to third parties.

Group companies and related entities

• Dama N.V. and group entities: Your data may be accessed by authorised staff of Dama N.V. and its direct and indirect subsidiaries, including Friolion Limited (Leandrou, 12A, 3086 Limassol, Cyprus), for purposes of operating the service, processing payments, performing internal audits, risk management, compliance, and support functions.

Payment service providers and financial institutions

• We share relevant payment and identification data with:
  • banks and card schemes;
  • PayID and bank-transfer processors;
  • e-wallet and alternative payment method providers;
  • cryptocurrency payment gateways and exchanges;
  to process deposits, withdrawals, refunds, chargebacks, AML/CTF screening and fraud prevention.

Service providers and technical partners

• We engage carefully selected third parties to provide services on our behalf, such as:
  • IT hosting, cloud infrastructure and data storage;
  • game and sportsbook platform providers, including the SoftSwiss platform audited for RNG fairness by iTech Labs in 2023;
  • identity verification and KYC/AML service providers;
  • customer support platforms and communication tools;
  • analytics and performance monitoring tools;
  • email and messaging delivery services.
• These providers act as processors and may only process personal data following our documented instructions and subject to contractual confidentiality and security obligations.

Affiliates, marketing and advertising partners

• Where you arrive at n1-aussie.com via an affiliate or marketing partner, we may share limited information (such as registration confirmation, country, campaign ID, aggregated activity and revenue data) to allow the partner to verify performance and remuneration.
• Subject to your consent where required, we may use third-party analytics and advertising partners who place cookies or pixels on our site or in our communications to measure reach and effectiveness of campaigns. Personal data shared with such partners is restricted to what is necessary and is often pseudonymised or aggregated.

Regulators, governmental and law enforcement authorities

• We may disclose your personal data to regulators, licensing bodies, law enforcement agencies, courts and other governmental authorities where:
  • we are required to do so by applicable law or regulation;
  • it is necessary to respond to valid legal process, such as subpoenas, court orders or warrants;
  • we need to report suspicious transactions or activities under AML/CTF rules;
  • it is necessary to protect our rights, property or safety, or the rights, property or safety of our players, employees or others.

Business transfers

• In the event of a merger, acquisition, reorganisation, sale of assets, or similar corporate transaction concerning Dama N.V., Friolion Limited or the N1bet business, personal data may be transferred to one or more third parties as part of that transaction, subject to appropriate confidentiality and data protection safeguards.

With your consent or at your direction

• We may share your personal information with third parties when you have explicitly consented to or requested such sharing, for example where you participate in co-branded promotions or agree to receive marketing from a particular partner.

International Transfers

Because N1bet is operated by Dama N.V. in Curaçao and supported by group entities and service providers in multiple countries, your personal information may be transferred to and processed in jurisdictions outside of your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.

Key regions of processing and storage

• Curaçao: Core platform management, regulatory compliance and certain support functions are performed from Curaçao, where Dama N.V. is established.
• Cyprus: Payment processing and related operational tasks for AUD transactions may be performed by Friolion Limited in Cyprus.
• Other EEA/European locations: Some of our IT infrastructure, hosting services, verification tools and corporate support functions may be located in, or operated from, countries within the European Economic Area (EEA) or other European jurisdictions.
• Other international locations: Certain specialised service providers (for example, cloud or communication services) may process data in other jurisdictions, depending on their infrastructure (such as reputable providers with data centres in the EU, UK and other regions).

Safeguards for international data transfers

• We implement appropriate safeguards to protect personal data when it is transferred internationally, including:
  • entering into contracts based on standard or model data protection clauses recognised by relevant regulators (for example, standard contractual clauses adopted by the European Commission) where appropriate;
  • ensuring that recipients implement technical and organisational measures that provide a level of security appropriate to the risk;
  • limiting access to personal data to authorised individuals who need it for the specified purposes.
• Where local law requires specific transfer mechanisms or additional measures for particular jurisdictions, we take those requirements into account and update our contractual and technical arrangements accordingly.

By using N1bet and providing us with your personal data, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, in accordance with this Privacy Policy and subject to the safeguards described above.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting or reporting requirements. Retention periods may vary depending on the category of data, the nature of our relationship with you, and the requirements of applicable laws and regulations in Curaçao and other relevant jurisdictions.

General retention principles

• We maintain a documented data retention schedule that categorises personal information and specifies standard retention periods, subject to legal and operational requirements.
• When determining appropriate retention periods, we consider:
  • the volume, nature and sensitivity of the personal data;
  • the potential risk of harm from unauthorised use or disclosure;
  • the purposes for which we process the data and whether we can achieve those purposes through other means;
  • the applicable legal and regulatory requirements, including AML/CTF and gambling-related regulations;
  • the limitation periods for potential legal claims.

Illustrative retention periods

• Account and identification data: We generally retain core account data (such as name, contact details, verification records and key account settings) for the duration of your account's active lifecycle and for a period of up to seven (7) years after account closure or last transaction, to comply with AML/CTF requirements and to be able to address potential legal or regulatory queries. In some cases, this period may be longer where a specific legal obligation requires it or where a dispute or investigation is ongoing.
• Transaction and betting history: Detailed records relating to deposits, withdrawals, wagers, wins/losses and associated AML monitoring are typically retained for at least seven (7) years from the relevant transaction date, or longer where required by law or in connection with a dispute.
• Technical and usage logs: Server logs, security logs and usage analytics data are normally retained for shorter periods, generally from several months up to two (2) years, unless we need to retain specific logs for longer in connection with security investigations, regulatory requirements or legal claims.
• Marketing data: Information about your marketing preferences and related logs is typically retained for as long as you remain subscribed to marketing communications and for a period (usually up to two (2) years) after you opt out, solely to maintain evidence of your choices and to ensure we respect your preferences.
• Customer support records: Communications with customer support and complaint records are generally retained for up to seven (7) years from closure of the case, or longer where necessary for legal or regulatory purposes.

Deletion, anonymisation and restriction

• When personal data is no longer needed for the purposes for which it was collected and we are not legally required to retain it, we will either securely delete it or irreversibly anonymise it so it can no longer be associated with you.
• Where appropriate, instead of deletion we may:
  • restrict processing of your data (for example, by archiving it and limiting access) to comply with retention obligations while minimising use;
  • retain minimal identifying information necessary to keep a suppression list (for example, to honour your opt-out from marketing).
• If you submit a valid request to delete your personal data, we will apply that request in accordance with applicable law and our retention obligations, as described further below under "Your Rights".

Your Rights

Subject to applicable law and certain exceptions, you have a number of rights in relation to the personal information we hold about you. We aim to handle all requests in a timely, transparent and secure manner, and we do not charge a fee for exercising your rights, unless requests are manifestly unfounded or excessive.

Right of access

• You may request confirmation as to whether we process your personal data and, where we do, obtain a copy of that data and certain information about how it is processed (for example, categories of data, purposes of processing, categories of recipients and retention periods).

Right to rectification

• You have the right to request that we correct inaccurate personal data about you and complete any incomplete data, taking into account the purposes of processing. In many cases, you can directly update your details (such as contact information) in your account settings.

Right to erasure (right to be forgotten)

• You may request the deletion of your personal data in certain circumstances, for example where:
  • the data is no longer necessary for the purposes for which it was collected or processed;
  • you withdraw consent where processing was based on consent and there is no other legal basis;
  • you successfully object to processing based on legitimate interests;
  • the data was unlawfully processed;
  • we must erase the data to comply with a legal obligation.
• This right is not absolute. For instance, we may retain data where necessary to comply with AML/CTF retention requirements, to meet regulatory obligations, or to establish, exercise or defend legal claims.

Right to restriction of processing

• You may request that we restrict processing of your personal data in certain cases, such as when:
  • you contest the accuracy of the data (for a period enabling us to verify it);
  • the processing is unlawful and you oppose deletion, requesting restriction instead;
  • we no longer need the data for our purposes, but you require it for legal claims;
  • you have objected to processing and we are verifying whether our legitimate grounds override yours.
• Where processing is restricted, we will store your data but generally not use it further, except as permitted by law (for example, for legal claims or to protect another person's rights).

Right to object

• You have the right to object at any time, on grounds relating to your particular situation, to processing of your personal data based on our legitimate interests. We will stop processing your data for that purpose unless we demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or where we need the data for legal claims.
• You also have the right to object at any time to the processing of your data for direct marketing, including profiling related to such marketing. If you object to marketing, we will stop using your data for that purpose without delay.

Right to data portability

• In certain cases, you may request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and to have that data transmitted to another controller, where technically feasible and where processing is based on your consent or on the performance of a contract and is carried out by automated means.

Right to withdraw consent

• Where we process your data on the basis of consent (for example, certain marketing communications or specific cookie uses), you may withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
• You can typically withdraw consent for marketing by:
  • adjusting your communication preferences in your account settings;
  • clicking the "unsubscribe" link in marketing emails;
  • contacting us via [email protected] or [email protected].

Procedures, verification and response times

• To exercise any of your rights, you may contact us using the details provided in the "Complaints & Contacts" section below or, where available, via self-service tools in your account.
• We may need to verify your identity before acting on your request, which may involve asking you for additional information or documentation, especially for sensitive operations such as data access or deletion.
• We aim to respond to all legitimate requests within one (1) month of receipt. If your request is particularly complex or we have received multiple requests from you, we may extend this period by up to two (2) further months; in that case, we will inform you of the extension and the reasons for it.
• We will not normally charge you a fee for exercising your rights. However, where permitted by law, we may charge a reasonable fee or refuse to act on a request that is manifestly unfounded, repetitive or excessive.

Cookies & Tracking Technologies

We use cookies and similar technologies on n1-aussie.com to ensure the proper functioning of our services, enhance user experience, perform analytics and, where permitted, deliver personalised content and marketing. Some cookies are essential for the operation of the site, while others are optional and used only with your consent where required by law.

Types of cookies and technologies we use

• Session cookies: Temporary cookies that are stored on your device only for the duration of your browsing session and are deleted when you close your browser. They are used, for example, to maintain your session when you navigate between pages and to enable secure login.
• Persistent cookies: Cookies that remain on your device for a defined period or until you delete them. They may store your preferences (such as language or remembered login, where you choose this option) and help us understand how you use our site over time.
• First-party cookies: Cookies placed by n1-aussie.com, often required for core functionality, security and basic analytics.
• Third-party cookies: Cookies set by external providers (for example, analytics or marketing services) that help us measure performance and, where allowed, deliver or evaluate advertising campaigns linked to N1bet.
• Other technologies: Web beacons, pixels, tags, local storage and software development kits (SDKs) that may operate similarly to cookies and are used for analytics, security and communication purposes.

Purposes of cookies

• Strictly necessary / functional: These cookies are essential to provide the services you request, such as enabling navigation, securing your sessions, processing payments and ensuring the correct display of pages. They cannot be disabled via our standard cookie settings, though you may be able to block them in your browser (which may impair functionality).
• Performance and analytics: These cookies help us understand how visitors use our site (for example, which pages are visited most often, error messages, loading times) so we can improve usability and performance. Data collected is usually aggregated and does not directly identify you, although IP addresses and similar identifiers may be processed.
• Personalisation: These cookies remember your preferences and allow us to provide more tailored experiences, such as remembering your language choice or displaying content relevant to your interests within the service.
• Advertising and marketing: Subject to your consent where required, these cookies and similar technologies are used to deliver, measure and improve our marketing communications, including tracking the effectiveness of campaigns and affiliates, and preventing the same advertisement from being shown too frequently.

Managing and disabling cookies

• You can manage your cookie preferences in several ways:
  • through your browser settings, where you can block or delete cookies (instructions are typically available in your browser's "Help" or "Settings" section);
  • via any cookie management tool or banner provided on n1-aussie.com, where you can accept or reject categories of non-essential cookies;
  • by using opt-out mechanisms offered by specific third-party providers, where applicable.
• Please note that disabling certain cookies, particularly those that are strictly necessary or functional, may affect the performance of the site and your ability to use some features (for example, remaining logged in, executing transactions or accessing certain content).

Data Security

We take the security of your personal information extremely seriously and implement technical and organisational measures designed to protect it against unlawful or unauthorised access, accidental loss, destruction or damage. While no system can be guaranteed as perfectly secure, we work continuously to maintain a high level of protection that is appropriate to the risks associated with our operations and the types of data we handle.

Technical security measures

• Encryption in transit: Data transmitted between your device and our systems is protected using industry-standard Transport Layer Security (TLS) protocols (TLS 1.2 or higher), helping to safeguard information against interception and tampering.
• Encryption at rest: Sensitive information is stored using encryption and other safeguards designed to ensure that data remains protected even if underlying infrastructure is compromised.
• Access controls and authentication: Access to personal data is strictly limited to authorised personnel and systems that need it for the purposes described in this Privacy Policy. We use authentication mechanisms, role-based access controls and, where appropriate, multi-factor authentication to reduce the risk of unauthorised access.
• Network and system security: We employ firewalls, intrusion detection and prevention systems, anti-malware tools, and other security technologies to protect our networks and servers. Regular patching and vulnerability management processes are in place.

Organisational and procedural measures

• Policies and governance: We maintain internal policies and procedures covering data protection, information security, access control, incident response and business continuity, which are periodically reviewed and updated.
• Staff training and awareness: Employees and contractors with access to personal data receive training on data protection and security obligations, and are bound by confidentiality commitments.
• Vendor and partner due diligence: We carefully select third-party providers and require them to implement appropriate security measures. Contracts with processors include obligations regarding data protection and security.
• Audits and assessments: Our platform components, including the SoftSwiss aggregation platform used by N1bet, are subject to security and fairness assessments such as the RNG compliance audit by iTech Labs (2023). Where relevant, we seek to align our practices with recognised security frameworks (for example, ISO 27001 or SOC 2 principles) and perform regular internal reviews and risk assessments.

Incident response

• We operate incident response procedures designed to detect, investigate and respond to suspected personal data breaches or security incidents. These procedures aim to contain incidents quickly, mitigate harm, restore services and, where required by law, notify affected individuals and relevant supervisory or regulatory authorities within applicable timeframes.
• If we become aware of a data breach that is likely to result in a significant risk to your rights and freedoms, we will inform you without undue delay, providing information about the nature of the breach, potential consequences and measures we have taken or propose to take.

You also play an important role in maintaining the security of your information. We strongly recommend that you choose strong, unique passwords, keep your login credentials confidential, enable any additional security features we may offer, and promptly notify us if you suspect unauthorised access to your account.

Complaints & Contacts

If you have questions, concerns or complaints regarding this Privacy Policy or our handling of your personal information in connection with N1bet and n1-aussie.com, you can contact us using any of the channels below.

Contacting N1bet (Dama N.V.)

• Data protection contact / Privacy enquiries: Data Protection Team, Dama N.V.
• Email (primary for privacy and legal matters): [email protected]
• Email (customer support, including privacy requests): [email protected]
• Website: https://n1-aussie.com
• Postal address: Dama N.V., Scharlooweg 39, Willemstad, Curaçao (please mark correspondence "Privacy / Data Protection").

Internal complaint procedure

1. Submission: Submit your complaint or enquiry using one of the contact methods above, providing as much detail as possible about your concern, including relevant dates, account information and any supporting documentation.
2. Acknowledgement: We will acknowledge receipt of your complaint or request as soon as reasonably practicable, generally within a few business days.
3. Assessment and investigation: Our team will review your complaint, may request additional information where necessary, and will investigate the matter internally. If your complaint relates to a specific transaction, game or third-party provider, we may liaise with relevant internal teams or partners.
4. Response: We aim to provide a substantive response or resolution within one (1) month from the date we receive your complete complaint or request. If we are unable to respond within this period due to complexity or volume, we will inform you of the delay and the expected timeframe for a final response.
5. Further steps: If you are not satisfied with our response, you may request that your complaint be escalated internally for further review. We will provide information on additional channels that may be available for dispute resolution, including any applicable alternative dispute resolution schemes related to our licence.

Supervisory and regulatory authorities

Depending on your location and the specific data protection regime that applies, you may have the right to lodge a complaint with a competent data protection or privacy supervisory authority in your jurisdiction. Contact details for such authorities differ by country. As we operate under a Curaçao e-gaming licence, complaints in relation to licence compliance may also be raised with the relevant Curaçao licensing body or its designated validator. Information and validation of our licence can be found via the Antillephone N.V. validator link associated with n1bet.com (for example, through the seal visible on our main site).

We encourage you to contact us first so we have an opportunity to address your concerns directly. Nothing in this Privacy Policy, however, limits your right to approach a competent authority where such right exists under applicable law.

Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal or regulatory developments, industry best practices or technical advances. When we make changes, we take steps to notify you in a manner that is appropriate to the significance of the changes.

Notification of changes

• Website publication: The latest version of this Privacy Policy will always be available on n1-aussie.com. We indicate the date of the most recent revision at the bottom of the policy.
• Direct notifications: For material changes that significantly affect how we process your personal information or your rights, we will use one or more of the following channels:
  • email notices sent to the address associated with your account;
  • prominent banners or pop-up notifications on the website or within your account area;
  • messages delivered via the account dashboard or in-site messaging tools.

Advance notice and your options

• Where feasible and required by applicable law, we will provide you with at least thirty (30) days' advance notice of material changes before they take effect, especially where they result in new processing activities or significantly alter existing ones.
• If you do not agree with the updated Privacy Policy, you may choose to stop using our services and request account closure and, where appropriate, deletion or restriction of your data, subject to our legal retention obligations.
• By continuing to use N1bet and n1-aussie.com after the effective date of an updated Privacy Policy, you are deemed to have accepted the changes, to the extent permitted by law.

Last updated: January 2026